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Exchange Policy

At Logo, we only offer exchanges. We do not provide refunds or returns under any circumstances.

Exchange Eligibility
Customers may request an exchange within 7 days of receiving the product.
To be eligible for an exchange:

  • The item must be unused and in original condition

  • The item must be in original packaging

  • Proof of purchase is required

Non-Exchangeable Items

  • Used or damaged items (not caused by us)

  • Sale or discounted items (if applicable)

  • Personalized or custom products

Exchange Process
To request an exchange, please contact us at:
Email: support@usairumsarib.com
Phone: +447577309796

Once your request is approved, you will be given instructions on how to send the item back.

Shipping Costs
Customers are responsible for all exchange shipping costs unless the item received was defective or incorrect.

Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 48 hours of delivery with proof (images/videos).

Important Note
We reserve the right to refuse exchange requests that do not meet our policy conditions.

Contact Information
Address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF
Email: support@usairumsarib.com
Phone: +447577309796